Effective Date: 10 May 2025

At 1204 Capital, we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy outlines how we collect, use, store, and disclose your information when you use our website, services, or communicate with us.

1. Information We Collect

When you interact with us, we may collect the following personal information:

  • Full name
  • Contact details (email address, phone number)
  • Company or business details (if applicable)
  • Information submitted through contact forms or customer service inquiries
  • Technical data such as IP address, browser type, and usage data collected through cookies

2. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and improve our services
  • To respond to inquiries or requests
  • To send updates or promotional materials (only with your consent)
  • To comply with legal and regulatory obligations
  • To improve website functionality and user experience

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may disclose your information:

  • To trusted service providers who help us operate our website or business
  • When legally required to do so by a court or authority
  • To protect the rights, property, or safety of 1204 Capital or others

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies and similar tracking technologies to enhance user experience and analyse website traffic. You can set your browser to refuse cookies, but this may limit some functionality of our site.

6. Your Rights

You have the right to:

  • Access and review your personal data
  • Request correction or deletion of your data
  • Withdraw consent (where applicable)
  • Lodge a complaint with the Information Regulator in South Africa

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website, and changes take effect immediately upon posting.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

Phone: +27 61 426 6496
Email: info@1204capital.co.za
Customer Service Hours: Monday to Friday, 9:00am – 5:00pm